We may change the share, the clearing hold, the payout minimum or the terms, or pause the program — always with at least 30 days' notice by e-mail and on your dashboard, unless a change is needed sooner by law or to stop abuse.
What a change never does: • reduce what you earned before it takes effect — each payment keeps the share that applied when it was recorded; • lengthen the hold on payments already clearing.
A new version of the terms takes effect for your next payout once you accept it. The figures in force today are always on your My earnings page and at /for-employers/earnings-program.
Your My earnings page shows every payment that earned, what is clearing and what you can be paid. Reply to any program e-mail and a person will look into anything that looks wrong.