Chief Operating Officer

Chief Operating Officer (COO) — Electrical Equipment Manufacturing Location: Remote Position Type: Full-Time, Executive Reports To: Chief Executive Officer (CEO) Company Overview We are a fast-growing manufacturer in the electrical power industry, specializing in medium- and low-voltage power distribution and electrical equipment — including switchboards, transformers, switchgear, mobile substations, e-houses, and energy-as-a-service solutions. We serve utility, industrial, data center, and renewable energy markets across North America. Our business is organized as a set of focused product divisions backed by a single, shared manufacturing and delivery organization. As we scale our operations and expand our footprint in Florida, we are seeking a seasoned operations executive to lead and consolidate our enterprise delivery engine. Position Summary The Chief Operating Officer (COO) is the single executive accountable for everything between a customer order and a satisfied customer. Reporting to the CEO, the COO provides strategic leadership and day-to-day oversight of the company’s entire delivery engine — manufacturing, supply chain, quality, project management, and field service — delivered as one shared organization that serves every product division. The COO partners closely with the division General Managers, who own commercial strategy and divisional P&L, while the COO owns how well the company builds, ships, and stands behind its products. The ideal candidate is a hands-on operations leader with deep roots in electrical equipment or heavy industrial manufacturing who can convert rising demand into delivered, profitable revenue — on time, at quality, and at target margin — across multiple divisions and plants. Key Responsibilities Operational Execution & Leadership • Direct and oversee all manufacturing and delivery operations across divisions, ensuring products ship on time, within budget, and to the highest quality standards. • Translate company strategy into operational plans, setting clear KPIs for production, safety, quality, and efficiency. • Foster a culture of accountability, safety, and continuous improvement across the factory floor, project teams, and functional organizations. • Own cross-division coordination, resolving competing priorities between divisions and shared functions through clear service-level agreements. • Partner with the CEO and Board of Directors to define long-term capital investment strategy and capacity planning. Manufacturing & Supply Chain • Own manufacturing strategy, capacity planning, and unit-cost performance across all plants. • Direct supply chain strategy, supplier partnerships, purchasing, and inventory to ensure material availability and mitigate market volatility for critical raw materials (e.g., copper, silicon steel, insulation). • Drive throughput, yield, and On-Time-In-Full (OTIF) delivery performance. Quality, Compliance & Standards • Establish and own a robust Quality Management System (QMS) compliant with ISO and industry-specific standards (UL, ANSI/IEEE, IEC, and DFARS where applicable). • Drive defect reduction, first-pass yield, and audit performance across the product portfolio. Project Execution & Field Service • Own PMO discipline and the on-time, on-budget execution of projects and customer orders. • Lead field-service execution and aftermarket performance to ensure strong customer outcomes after delivery. Process Improvement (Lean & Six Sigma) • Lead the implementation of Lean Manufacturing principles to reduce waste, optimize inventory, and streamline workflows. • Utilize Six Sigma methodologies to drive defect reduction and process-variability improvements. • Institutionalize documented SOPs and a single operating cadence so process discipline is durable, not personality-dependent. Financial & Resource Management • Manage the P&L for operations, including budgeting, forecasting, and cost-control initiatives. • Analyze operational data to identify bottlenecks and opportunities for margin expansion. • Lead ERP and CRM (Salesforce) adoption and maintain a transparent enterprise operational KPI dashboard. • Mentor and develop a high-performing leadership team across manufacturing, supply chain, quality, PMO, and field service. Qualifications & Requirements Experience: ◦ Minimum of 12 years of progressive operations leadership in electrical equipment, power distribution, or heavy industrial manufacturing, including senior responsibility for multi-plant, multi-product operations. ◦ Proven track record of managing manufacturing, supply chain, quality, and engineering teams in an engineered-to-order environment. ◦ Demonstrated success building and scaling operations through significant revenue growth. • Methodologies: ◦ Demonstrated expertise in Lean Manufacturing and Six Sigma (Black Belt certification is a plus). ◦ Strong history of implementing continuous-improvement programs that resulted in measurable cost savings or efficiency gains. ◦ Hands-on experience implementing ERP and CRM (Salesforce) discipline, SOPs, and a structured KPI cadence. • Education: ◦ Bachelor’s degree in Engineering (Electrical, Mechanical, or Industrial) or Business Administration required. ◦ Master’s degree (MBA or MS in Engineering) is highly preferred. Core Competencies • Deep operational understanding of electrical equipment manufacturing, testing, and delivery. • Strong financial acumen and data-driven decision-making skills. • Excellent executive communication, negotiation, and cross-functional leadership abilities. • Comfort holding single-point accountability and running a transparent KPI cadence. • Crisis management and problem-solving under pressure. Compensation & Benefits • Competitive Executive Base Salary. • Performance-based Annual Bonus. • Comprehensive Health, Dental, and Vision Insurance. • 401(k) with Company Match.