Chief Commercial Retail Officer (CCRO)

Chief Commercial Retail Officer (CCRO) EXECUTIVE & COMMERCIAL About Us Integral Creative Solutions (ICS) is a retained executive search and staffing firm that partners with high-growth and enterprise organizations to identify, attract, and place the senior leadership talent that drives their next stage of scale. On behalf of a confidential client, we are conducting this search. This is an opportunity to join a well-resourced leadership team and make an outsized, measurable impact from day one. The Role We are seeking a Chief Commercial Retail Officer to own the commercial and retail P&L and lead the strategy that drives growth across sales, merchandising, and the customer-facing organization. You will unify commercial functions and deliver profitable, scalable growth across channels. What You’ll Do ● Commercial Strategy: Own the commercial and retail strategy and full P&L across channels. ● Sales & Merchandising: Lead sales, merchandising, pricing, and category management. ● Growth: Drive revenue, margin, and market-share growth across the portfolio. ● Customer Experience: Own the customer-facing retail experience and channel performance. ● Team Leadership: Build and lead the commercial and retail organization. ● Executive Alignment: Partner with the CEO and board on commercial strategy and results. What We’re Looking For ● Experience: 15+ years in commercial / retail leadership, with senior P&L ownership. ● P&L Command: Proven track record driving profitable commercial growth at scale. ● Retail Expertise: Deep experience across sales, merchandising, and channel strategy. ● Leadership: Experience building and leading large commercial organizations. ● Strategic: Ability to set commercial direction and make portfolio trade-offs. ● Executive Presence: Board- and investor-ready communication. ● Education: Bachelor's required; MBA strongly preferred. Bonus Points ● Omnichannel: Experience leading omnichannel or digital retail transformation. ● Scaling: Experience scaling commercial operations rapidly. ● Industry: Commercial leadership in the client's markets. ● International: Multi-region commercial experience. Compensation & Benefits We believe in paying top-of-market rates for top-tier talent. The base salary range for this role is $385,000 to $460,000, with exact placement determined by your skills, years of experience, and interview performance. Additional Benefits: ● Equity: Competitive equity / long-term incentive package. ● Work Setup: Flexible work arrangement with a home-office stipend where applicable. ● Health: Comprehensive medical, dental, and vision insurance. ● Time Off: Flexible PTO policy + Company Holidays. ● Growth: Annual learning and development budget. ● Retirement: 401(k) matching plan. Responsibilities ● Commercial Strategy: Own the commercial and retail strategy and full P&L across channels. ● Sales & Merchandising: Lead sales, merchandising, pricing, and category management. ● Growth: Drive revenue, margin, and market-share growth across the portfolio. ● Customer Experience: Own the customer-facing retail experience and channel performance. ● Team Leadership: Build and lead the commercial and retail organization. ● Executive Alignment: Partner with the CEO and board on commercial strategy and results. Qualifications ● Experience: 15+ years in commercial / retail leadership, with senior P&L ownership. ● P&L Command: Proven track record driving profitable commercial growth at scale. ● Retail Expertise: Deep experience across sales, merchandising, and channel strategy. ● Leadership: Experience building and leading large commercial organizations. ● Strategic: Ability to set commercial direction and make portfolio trade-offs. ● Executive Presence: Board- and investor-ready communication. ● Education: Bachelor's required; MBA strongly preferred.